Email a Sales Representative

Toll Free: 800-966-7471

Local: 210-628-1066

COMPANY

Frequently Asked Questions


Q. How Did We Get Our Name?

When John Cooke started the company, he wanted to give it a name that sounded industrial, and he did not want it to tie the company to the water industry only. His father suggested "Greenhead" with the logo being that of a duck. John was not particularily fond of ducks, but it occured to him that he could substitute the word "steel" for "green" to make Steelhead. This sounded industrial but was generic and catchy, and that is what we have gone by ever since. John learned later of the famous fish that goes by the same name, and most people today assume that we are named after that great fighting trout. It is a good thing that John didn't know about our namesake, because he was never that fond of fishing either!

Q. Do we make our own equipment?

Absolutely, all at our factory in San Antonio, Texas.  We produce all of our own designs for bottling systems and water treatment.  If we source and supply equipment to help fill out a bottling line, we tell you where it is coming from, and pride ourselves on only associating with reputable industry partners.

Q. Do we have an actual service department?

Yes, we staff 3 full time personnel just to handle our customer base needs.  Phone support is always free.

Q. Do we sell and support equipment outside of North America?

We have shipped systems to over 70 countries.  We can supply machinery in any voltage and configuration necessary, no matter where you are.

Q. Can you help with small package systems?

We don’t make small package systems, but we can definitely integrate them into your bottling system or point you in the right direction.  We have great industry partners that we work with to provide the right solution for you.

Powered by: SendThisFile
[[unfuddle]]